Privacy Policy
Please refrain from using or accessing HeartCart.co and related services if you do not agree to this Privacy Policy.
Your privacy is our priority. This privacy policy applies to www.heartcart.co, heartc.art, and “HeartCart”.
What data we collect about you
When you use the HeartCart services or otherwise communicate with us, we collect information that you provide to us directly. For example, we collect information in the following circumstances: when you visit the site; create an account or profile or accept the creation of an account or profile on your behalf; purchase a product or service on the site; request technical support; otherwise use online HeartCart services where personal information is required for such use or participation; when you communicate with us.
The information you provide to us may include, but not limited to: email address, social media handles, profile image, country of residence (for the purpose of payment processing), and any cart items you add to your wishlist, IP address, and any other information you may decide to provide.
Our payment processor (for example Stripe) may collect additional information about users that use their service in conjunction with HeartCart. Some limited information about financial transactions, account standing, and other necessary information may be communicated between our payment processor and HeartCart services in order to provide payment functionality. Our payment processor(s) terms and conditions are typically provided at the time of checkout and/or account onboarding (should this apply to you).
For your privacy and safety, we strive to collect and store the minimal amount of data necessary to operate HeartCart services.
How we use your data
HeartCart collects and uses your data to provide you with our services. We do not sell your data to third parties. Because we do not sell your data to third parties, we do not provide “Do Not Sell My Data” link anywhere on the website.
HeartCart does not use third-party trackers unless absolutely necessary (server logs, access logs, application error monitoring, etc).
HeartCart may collect website usage information to improve our services and prevent fraudulent activity on our platform(s).
About Cookies
HeartCart only uses “absolutely necessary” cookies to provide convenience to you (the user). For example, we may use cookies so that you do not have to log in every time you visit our website(s).
We do not provide an option to opt-out from absolutely necessary cookies as it may cause unexpected website(s) behavior. Most modern browsers have an ability to decline cookies should you want to opt-out from absolutely necessary cookies used by HeartCart services.
Data Storage and Security
Your data may be stored on servers that are provided to us by our hosting service (for example AWS).
We take data security very seriously and follow best industry practices to safeguard your data. For example: the communication between your browser and our servers is encrypted via Secure Socket Layer (also known as SSL). We force requests to our services to use SSL and will redirect any insecure request (http → https).
Account Deletion and Data Retention
You may request that we delete your data from our platform via email (see “How to contact us” section below). In this case we will remove your account from our servers and will attempt to remove your data from our payment processors websites though you may be subject to their terms and conditions.
We may retain your data for as long as required by law and payment processing practices. Generally, accounts that have not onboarded with any of our payment processing options will be deleted upon request. Accounts that have onboarded with one or more of our payment processors, will be disabled (not deleted) until all of the transactions settle in full, chargeback periods have passed, and legal data retention laws have been satisfied.
Changes to the Privacy Policy
HeartCart may change this privacy policy without notice. We may attempt to notify our users via email and/or an announcement on the website. We recommend that you review this policy periodically and your continued use of our services implies your acknowledgement of our latest privacy policy updates and your agreement to follow our privacy policy.
How to contact us
Should you have any feedback, questions, or concerns about this privacy policy please contact HeartCart via email: support@heartc.art